COVID-19 FAQS UPDATE
COVID-19 UPDATE and FAQs
Due to order volume and COVID-19 protocols, processing times may be delayed without notice.
Please let us know how we can assist you during these trying times. Here are some frequently asked questions and answers:
SHIPPING:
We are open and shipping daily, however due to social distancing and new protocols in effect, order processing times maybe delayed.
CUSTOMER SUPPORT:
Our customer service responds fastest to text messages sent to 818-570-1132.
PRIORITY FOR PPE
Orders for PPE (Personal Protective Equipment and SUPPLIES) such as Face Masks, Hand Sanitizer, Face Shields, Filters, and other items are shipped on a first priority basis everyday.
RETURNS
We have extended returns period. Some items may not need to be returned. Please contact us with any product defects or return issues via email or text message, or chat.